Industry Technical Service & Application Manager – Forest Products – Europe & Asia Pacific
(Forestry, Logging & Mill Operations)
Full Time
Bagsvaerd, Staden Kobenhavn, Denmark
Pioneer a brighter future
At Novozymes, we work in close partnership with our customers and the global community to make a sustainable impact. We use science to advance industries, and as part of Household Care & Technical Industries, you will take part in providing game-changing biological solutions that improve industrial processes and everyday products from textiles to detergents.
Industry Technical Service & Application Manager – Forest Products – Europe & Asia Pacific, based in Bagsvaerd, Denmark
To expand our forest products team at our HQ in Bagsvaerd, Denmark, we wish to recruit an Industry Technical Service & Application Manager. In this interesting position, you and your team will catalyze the growth of innovative enzymatic solutions throughout the pulp, paper and board industries of Europe and Asia Pacific by providing key technical support for the activities and ambitions of current and future customers and partners.
You will play a key role in developing application insights by identifying and resolving customer/partner issues; staying abreast of technical development and contributing to the creation of novel solutions, concepts and intellectual property while contributing actively to continuous tool and service development.
Another important part of your role will be to support the value of our technical solutions for our customers. This entails supporting the current product portfolio with partner/customer visits, focused training sessions, workshops and active consultation. You understand and help to address customer concerns; support Account Managers by providing clear and accurate feedback to customers and identify and qualify prospects and sales opportunities including new applications.
You will coordinate the maintenance and activities of the technical service laboratory and ensure alignment with our customer interests/needs as well as manage external/internal testing in collaboration with dedicated TS staff. Development and implementation of new methods and procedures using state-of-the-art knowledge will be your responsibility as part of designing and conducting application-relevant experiments.
Last but not least, you will be a strong communicator facilitating and enhancing internal and external communication and representing Novozymes towards customers and other stakeholders on technical and/or project issues, including assisting in the drafting & review of technical material (e.g. product application sheets) and tapping into the global TS community in order to take advantage of the global organization as a platform for better practice sharing.
You will be challenged to work with many different global customers and partners, each requiring a unique approach. You will be granted the trust and responsibility of identifying opportunities and acting on them to support our overall ambition of changing the world with bio-innovative solutions.
In this position you need:
- A graduate degree in Pulp and Paper, Chemical or Mechanical Engineering, Biochemistry, Chemistry, Sciences, or related fields
- +5 years of practical experience within the pulp and paper industry or relevant sector
- Awareness of enzymatic applications within the paper & pulp industries (practical experience is considered ideal)
- Excellent inter-personal and communication skills
- An outgoing and self-driven personality
- To be willing to travel internationally – approx. 40% of your time
- To be fluent in spoken and written English
Are you the next Zymer in our team? Consider a career with Novozymes and let’s realize your potential together.
About Novozymes
Novozymes is the world leader in biological solutions. Together with customers, partners and the global community, we improve industrial performance while preserving the planet’s resources and helping build better lives. As the world’s largest provider of enzyme and microbial technologies, our bioinnovation enables higher agricultural yields, low-temperature washing, energy-efficient production, renewable fuel and many other benefits that we rely on today and in the future. We call it Rethink Tomorrow. www.novozymes.com
Contact
For more information please contact Business Unit Director Ethel Fanny Laursen (etfl@novozymes.com).
Application deadline: 3rd March 2017.
Please attach your diploma(s) when you apply online at http://www.novozymes.com/en/careers/jobs/5926_2057_1014840
Compensation
Novozymes offers an excellent range of employee benefits and general terms and conditions of employment. In addition to an attractive remuneration package, we also provide ongoing training and development support for all our employees to ensure that their skills, knowledge and qualifications continue to remain relevant and up to date.